Your users found the bug months ago. They wrote three words about it and left one star. FlyTrap crawls the build, finds the failure behind the sentence, and hands you the repro.
The app shows an "An unexpected error occurred" alert instead of saying the password was rejected. The user cannot tell what to correct.
Nobody can act on "tablet login error". No version, no device, no steps. It gets a canned reply and a label, and the bug ships in the next build.
Three words and one star. No build number, no device, no path through the app. A symptom with nothing under it.
A reply goes out asking what happened and on what phone. The user uninstalled two weeks ago and is never opening it again.
It works on the test device. Without the tablet, the locale, and the state behind it, the ticket closes as not reproducible.
The next build carries the same failure, and the next review says the same thing in different words.
Matching needs both halves at once. The store supplies the complaint. The run supplies a bug with evidence under it. We hold them against each other.
Every review on both stores, in every language you ship to, with its rating, its version, and its date.
The exploration run fails scenarios on real devices and keeps the steps, the logs, the traffic, and the screen it died on.
A review says what the user saw. A bug says what the app did. The link is made on that overlap, not on shared keywords.
Each link carries a percentage and one sentence saying why it was made. Anything under the threshold never reaches you.
Every match shows its score and the reasoning behind it, so throwing one out takes a second and keeping one takes no faith.
Plenty of one-star reviews are about pricing, a courier, or the weather. Those never get a bug attached, and we would rather show you a short list you trust than a long one you stop opening.
Millions of sessions on hardware you do not own, in locales you have never tested, filing reports eight words at a time.
Four year old tablets, a train tunnel, a locale that writes dates backwards, a font size nobody designed for. Your device rack holds a dozen phones. The store holds everything else.
Stars sit at the top of the install funnel. Once you know which bug is holding the number down, the backlog stops being a list of opinions.
Reviews arrive in every locale you ship to. Matching runs after translation, so a Turkish review and a German one land on the same line in the tracker.
The same bugs your tracker already had, counted by how many users wrote about them and what it cost in stars. Severity was your guess. This is the receipt.
Point FlyTrap at a build. The crawl finds the bugs, the store supplies the complaints, and the links are waiting in the first report.
